Taking care of your physical and mental health will help you to achieve academic success, make the most of your learning opportunities and enjoy a positive student experience.
If you are struggling with a personal, physical, emotional or mental health issue, we recommend seeking professional support from a healthcare provider. If you would like to speak with someone at your home college, you can find contact details here.
This page is intended as a guide to enable members of the University to locate professional local and online healthcare and counselling services, in Australia. The organisations and resources listed on this page are not endorsed or recommended by the University. Always consult a health care professional for advice.
Counselling and healthcare resources
Online Resources
| Type | Location | Website and description of services |
|---|---|---|
| Counselling | New South Wales | www.health.nsw.gov.au/mentalhealth/ Mental health services and support contact list in New South Wales |
| Counselling | South Australia | www.sahealth.sa.gov.au/mental+health+services Information on mental health services in South Australia |
| Counselling | Victoria | www.careinmind.com.au/ Free phone and online counselling services for people living, working and studying in Northern, Western and Central suburbs of Victoria |
| Counselling | Western Australia | www.mhc.wa.gov.au/getting-help/ Information on mental health services in Western Australia, including a free live chat link and telephone helplines |
| Healthcare | National (Australia) | www.healthdirect.gov.au Includes search engines for symptoms, topics, locating health service providers in your area, plus a 24-hour health advice phone number you can call |
| Healthcare | New South Wales | www.health.nsw.gov.au Health information and advice in New South Wales |
| Healthcare | South Australia | www.sahealth.sa.gov.au Health information and advice in South Australia |
| Healthcare | Victoria | www.betterhealth.vic.gov.au Health information and advice in Victoria. Includes a dedicated page about settling in: Tertiary Studies - settling in |
| Healthcare | Western Australia | www.healthywa.wa.gov.au/ Health information and advice in Western Australia |
Clinic-based Services
| Type | Location | Website and description of services |
|---|---|---|
| Counselling | National (Australia wide) | www.australiacounselling.com.au/ Find a Professional Counsellor in Your Local Area |
| Counselling | National (Australia wide) | www.healthdirect.gov.au/mental-health-care-plan Information about Mental health Care Plans in Australia; how to access a Care Plan, eligibility and rebates explained |
| Counselling | New South Wales (Sydney) | www.theindigoproject.com.au/ The Indigo Project 33 Foster Street Surry Hills, NSW 2010 (02) 9212 5469 |
| Counselling | South Australia (Adelaide) | www.lccare.org.au/find-help/personal-counselling/ Lutheran Community Care 309 Prospect Rd, Blair Athol, 5084 (08) 8269 9300 |
| Counselling | Victoria (Melbourne) | www.thetalkshop.com.au/ The Talk Shop - Counselling and Psychology 343 Little Collins Street, Lv 1 Suite 115, Melbourne 3000 and various other suburban locations 1300 224 665 Bulk Billing available, conditions apply After hours appointments available |
| Counselling | Victoria (Melbourne) | www.karinyacounselling.com.au/ Karinya Counselling 588 High St Rd, Glen Waverley 3150 (03) 9802 2886 |
| Counselling | Victoria (Melbourne) | www.secounselling.com.au/ South Eastern Counselling and Psychology The Solarino House, 201 High Street, Cranbourne 3977 Suite 3 Ground Floor, 64 Victor Crescent, Narre Warren 3805 5/94 High St, Berwick 3806 1300 554 662 |
| Counselling | Victoria (Melbourne) | www.wellingtoncarecentre.com.au/ Wellington Care Centre Cnr Wellington Rd & Le John St, Rowville, 3178 (03) 9764 3738 |
| Healthcare | Victoria (Melbourne) | www.royalparkmedical.com.au/ Royal Park Medical 243 Flemington Road, North Melbourne 3051 (03) 8301 5500 |
| Healthcare | Victoria (Melbourne) | www.tsmedical.com.au/ Tunstall Square Medical Centre 1092 Doncaster Rd, Doncaster East 3019 (03) 9842 0600 Bulk Billing available, conditions apply |
| Healthcare | Victoria (Melbourne) | www.brandonparkmedicalcentre.com.au Brandon Park Medical Centre Shop 116, Brandon Park Shopping Centre, Wheelers Hill 3150 (03) 9560 4455 |
| Healthcare | National (Australia wide) | healthengine.com.au/findapractitioner.php Find a practice or practitioner in your area. Various practitioners and their details will be displayed. |
| Healthcare | New South Wales (Sydney) | www.walkerstreetdoctors.com.au/ Walker Street Doctors Level 6, 121 Walker Street, North Sydney NSW 2060 (02) 9955 5566 |
| Healthcare | South Australia (Adelaide) | www.gpnafp.com.au/ North Adelaide Family Practice 118 Barnard Street, North Adelaide 5006 (08) 8267 2177 |
| Healthcare | Victoria (Melbourne) | www.aimhealth.com.au/ Melbourne Student Medical Centre Level 1, 253 Lonsdale Street, Melbourne 3000 (03) 9005 2118 |
| Healthcare | South Australia (Adelaide) | www.globemedical.com.au/adelaide.html Globe Medical 21 Hindmarsh Square, Adelaide 5000 (08) 8232 7372 Reduced gap fees available, conditions apply |
| Healthcare | Victoria (Melbourne) | www.boxhillsuperclinic.com.au/ Box Hill Super Clinic 810 Whitehorse Road, Box Hill 3128 (03) 9899 8668 Bulk Billing available, conditions apply |
For urgent help
A range of emergency and 24-hour support services are available to you.
Emergency
000 Emergency (Ambulance, Police, Fire)24-hour support services
| 1800RESPECT 1800 737 7320 1800respect.org.au | National Sexual Assault and Domestic and Family Violence Helpline phone or online chat. |
| Lifeline 13 11 14 lifeline.org.au/ | Personal crisis and other support – phone or online chat. |
| MensLine Australia 1300 78 99 78 mensline.org.au/ | Phone or online support and counselling for men with emotional health or relationship concerns. |
| BeyondBlue Support Service 1300 22 46 36 beyondblue.org.au/get-support/get-immediate-support | Emotional wellbeing, depression, and other support. Phone or online. Interpreter Services available. |
Overseas Students
If you are a current overseas student and require urgent assistance, please call the University’s 24-hour hotline on 1800 775 691.
For other matters
Each College has support staff who you can talk with about matters that are affecting your well-being. Please contact your College or check their website.
Emergency procedures
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