Taking care of your physical and mental health will help you to achieve academic success, make the most of your learning opportunities and enjoy a positive student experience.
If you are struggling with a personal, physical, emotional or mental health issue, we recommend seeking professional support from a healthcare provider. If you would like to speak with someone at your home college, you can find contact details here.
This page is intended as a guide to enable members of the University to locate professional local and online healthcare and counselling services, in Australia. The organisations and resources listed on this page are not endorsed or recommended by the University. Always consult a health care professional for advice.
Counselling and healthcare resources
Online Resources
You can use these online services to make an appointment to speak with a professional. Services that are free are noted in the description.
| Type | Location | Website and description of services |
|---|---|---|
| Counselling | New South Wales | www.health.nsw.gov.au/mentalhealth/ Mental health services and support contact list in New South Wales |
| Counselling | South Australia | www.sahealth.sa.gov.au/mental+health+services Information on mental health services in South Australia |
| Counselling | Victoria | www.careinmind.com.au/ Free phone and online counselling services for people living, working and studying in Northern, Western and Central suburbs of Victoria |
| Counselling | Western Australia | www.mhc.wa.gov.au/getting-help/ Information on mental health services in Western Australia, including a free live chat link and telephone helplines |
| Healthcare | National (Australia) | www.healthdirect.gov.au Includes search engines for symptoms, topics, locating health service providers in your area, plus a 24-hour health advice phone number you can call |
| Healthcare | New South Wales | www.health.nsw.gov.au Health information and advice in New South Wales |
| Healthcare | South Australia | www.sahealth.sa.gov.au Health information and advice in South Australia |
| Healthcare | Victoria | www.betterhealth.vic.gov.au Health information and advice in Victoria. Includes a dedicated page about settling in: Tertiary Studies - settling in |
| Healthcare | Western Australia | www.healthywa.wa.gov.au/ Health information and advice in Western Australia |
Clinic-based Services
You can use these services to make an appointment to speak with a professional at a clinic (or similar).
| Type | Location | Website and description of services |
|---|---|---|
| Counselling | National (Australia wide) | www.australiacounselling.com.au/ Find a Professional Counsellor in Your Local Area |
| Counselling | National (Australia wide) | www.healthdirect.gov.au/mental-health-care-plan Information about Mental health Care Plans in Australia; how to access a Care Plan, eligibility and rebates explained |
| Counselling | New South Wales (Sydney) | www.theindigoproject.com.au/ The Indigo Project 33 Foster Street Surry Hills, NSW 2010 (02) 9212 5469 |
| Counselling | South Australia (Adelaide) | www.lccare.org.au/find-help/personal-counselling/ Lutheran Community Care 309 Prospect Rd, Blair Athol, 5084 (08) 8269 9300 |
| Counselling | Victoria (Melbourne) | www.thetalkshop.com.au/ The Talk Shop - Counselling and Psychology 343 Little Collins Street, Lv 1 Suite 115, Melbourne 3000 and various other suburban locations 1300 224 665 Bulk Billing available, conditions apply After hours appointments available |
| Counselling | Victoria (Melbourne) | www.karinyacounselling.com.au/ Karinya Counselling 588 High St Rd, Glen Waverley 3150 (03) 9802 2886 |
| Counselling | Victoria (Melbourne) | www.secounselling.com.au/ South Eastern Counselling and Psychology The Solarino House, 201 High Street, Cranbourne 3977 Suite 3 Ground Floor, 64 Victor Crescent, Narre Warren 3805 5/94 High St, Berwick 3806 1300 554 662 |
| Counselling | Victoria (Melbourne) | www.wellingtoncarecentre.com.au/ Wellington Care Centre Cnr Wellington Rd & Le John St, Rowville, 3178 (03) 9764 3738 |
| Healthcare | Victoria (Melbourne) | www.royalparkmedical.com.au/ Royal Park Medical 243 Flemington Road, North Melbourne 3051 (03) 8301 5500 |
| Healthcare | Victoria (Melbourne) | www.tsmedical.com.au/ Tunstall Square Medical Centre 1092 Doncaster Rd, Doncaster East 3019 (03) 9842 0600 Bulk Billing available, conditions apply |
| Healthcare | Victoria (Melbourne) | www.brandonparkmedicalcentre.com.au Brandon Park Medical Centre Shop 116, Brandon Park Shopping Centre, Wheelers Hill 3150 (03) 9560 4455 |
| Healthcare | National (Australia wide) | healthengine.com.au/findapractitioner.php Find a practice or practitioner in your area. Various practitioners and their details will be displayed. |
| Healthcare | New South Wales (Sydney) | www.walkerstreetdoctors.com.au/ Walker Street Doctors Level 6, 121 Walker Street, North Sydney NSW 2060 (02) 9955 5566 |
| Healthcare | South Australia (Adelaide) | www.gpnafp.com.au/ North Adelaide Family Practice 118 Barnard Street, North Adelaide 5006 (08) 8267 2177 |
| Healthcare | Victoria (Melbourne) | www.aimhealth.com.au/ Melbourne Student Medical Centre Level 1, 253 Lonsdale Street, Melbourne 3000 (03) 9005 2118 |
| Healthcare | South Australia (Adelaide) | www.globemedical.com.au/adelaide.html Globe Medical 21 Hindmarsh Square, Adelaide 5000 (08) 8232 7372 Reduced gap fees available, conditions apply |
| Healthcare | Victoria (Melbourne) | www.boxhillsuperclinic.com.au/ Box Hill Super Clinic 810 Whitehorse Road, Box Hill 3128 (03) 9899 8668 Bulk Billing available, conditions apply |
For urgent help
A range of emergency and 24-hour support services are available to you.
Emergency
000 Emergency (Ambulance, Police, Fire)Support services
| 1800RESPECT 1800 737 7320 1800respect.org.au | 1800RESPECT is the national online and telephone counselling and support service for people who have experienced, or are at risk of experiencing, sexual assault and/or domestic and family violence, their family and friends, and frontline and isolated workers. It is available 24/7. |
| Lifeline 13 11 14 lifeline.org.au/ | Lifeline provides compassionate support for people in crisis. No judgement. No conditions. No agenda. Just a human connection to help people get through their darkest moments. Confidential crisis support is now available via phone, text, or online chat, 24/7. |
| MensLine Australia 1300 78 99 78 mensline.org.au/ | MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, relationships, anger management, family violence (using and experiencing), stress, and suicidal thoughts. |
| BeyondBlue Support Service 1300 22 46 36 beyondblue.org.au/get-support/get-immediate-support | Call or chat online to a counsellor. If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling. Interpreter Services are available. |
| Suicide Call Back Service 1300 659 467 suicidecallbackservice.org.au/ | Free, nationwide service providing 24/7 phone and online counselling to people affected by suicide. |
| 13Yarn 13 92 76 13yarn.org.au/ | 13YARN is a free and confidential 24/7 crisis support line for First Nations people who are feeling overwhelmed or having difficulty coping. |
| Transcultural mental health line (selected states only) 1800 648 911 (NSW) 1800 188 189 (QLD) vtmh.org.au/ (VIC) mentalhealthnt.com.au/support-for-multicultural-people (NT) | Support for people who are from culturally and linguistically diverse communities. The NSW line is open from Monday to Friday between 9:00am and 4:30pm. |
| QLife (LGBTIQ+) 1800 184 527 qlife.org.au/ | QLife is a free and anonymous peer support and referral service run by LGBTIQ+ people for LGBTIQ+ people and their loved ones. QLife is a peer support service and cannot provide counselling or crisis support. However, QLife can provide referrals to LGBTIQ+-inclusive counselling services if needed. It is available 3pm until midnight daily. |
| Rainbow Sexual, Domestic and Family Violence Helpline 1800 497 212 https://fullstop.org.au/get-help/our-services/rainbowviolenceandabusesupport | For anyone in Australia who is from LGBTIQ+ communities who has recently or in the past experienced DF&SV and their family members, friends and supporters. It is available 24/7. |
For other matters
Each College has support staff who you can talk with about matters that are affecting your well-being. Contact the Registrar or Academic Dean of your College or School or check their website.
Emergency procedures
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